Head of Customer Service Hydraulics (m/f/x)

9. Juli 2024


Your Responsibilities

You have the strategic and operational responsibility for the Customer Service Hydraulics and play a key role in building up the department
You will lead a team, actively promote the development of your employees and ensure their continuous further development
In your role, you will develop and implement a global service concept, including associated strategies to optimize support for the market, customers service and after sales
You will be responsible for ensuring that our customers technical problems are resolved and coordinating technical complaints
Your role will include the further development and implementation of customer service to optimize support for the market and customers. You will also shape a successful approach in the after sales for the business unit Hydraulics

Your Profile

You have successfully completed studies in industrial engineering or a comparable qualification
You have proven experience in similar customer service roles and knowledge in the field of drives or axial piston machines
You have very good communication skills in German and English and are used to successfully applying your intercultural competences in a demanding, international environment
Your analytical problem-solving skills enable you to quickly resolve issues for the client and see matters through to completion in a goal-oriented manner
Your personality is characterized by a high sense of responsibility, creativity, and business orientation. Your leadership skills also enable you to coach and develop high-performing teams and liaise with managers at all levels

Our Offer

Can we inspire you to take on a responsible position in a dynamic and independent family business? We offer you room for ideas, a secure job, modern and family-friendly employment conditions such as flexible working hours, home office, a company restaurant, training opportunities as well as many benefits. The workplace is located in Bulle, surrounded by the wonderful nature of the Gruyère region. Start planning your personal and professional development with us.

In order to ensure a fair application process, we cannot accept applications by post or email.

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Sina WAUSCHKUHN at: +41 26 913 31 11.
One Passion. Many Opportunities.

The company
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7, Rue Hans-Liebherr
1630 Bulle
Switzerland (CH)


+41 26 913 31 11

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